Elements and Performance Criteria
- Act responsibly.
- Act in a non-discriminatory manner.
- Develop retail industry knowledge.
- Identify and access sources of information on the retail industry.
- Obtain information to assist with effective work performance and career planning within the retail industry.
- Identify and interpret relevant awards and agreements.
- Identify and analyse role of employee and employer associations in industrial relations system.
- Maintain personal presentation.
- Follow routine instructions.
- Receive and act upon instructions.